Terms and Conditions

Plazy Car Solutions S.L. makes its internet portal https://plazy.eco/ (hereinafter the website) available to its clients so that they can contract the services offered therein. It is recommended to read the Terms and Conditions before proceeding with an order.

Plazy Car Solutions S.L. may modify these conditions of sale at any time, always respecting the commitments previously acquired by its clients. The modifications will be published on the website to make them known.

Plazy Car Solutions S.L. undertakes not to allow any transaction that is illegal, or is considered by the credit card brands or the acquiring bank, which may or has the potential to damage their goodwill or negatively influence them.

For any claim, the client can contact Plazy Car Solutions S.L., Plaza Granollers 25 B15. 08207. Sabadell, Barcelona (Spain).

Reservation process

To make a reservation on the website, the user is required to register by completing a form. Once registered, the user will be able to access their customer area, where they can make reservations for services by following these steps:

  1. Enter vehicle details
  2. Select the desired service from among those available according to the type of vehicle
  3. Enter the details of the address where we will perform the service
  4. Select the day and time from those available

The client undertakes to provide the data with the greatest accuracy. Any data that could compromise our work could lead to loss of service and money. Before completing the purchase process, the client must expressly accept the General Contracting Conditions.

Sales limitations

The offers present on the website and the services provided by Plazy Car Solutions S.L. They are directed, solely and exclusively, to natural persons, of legal age, or legal entities who are considered consumers or end users in accordance with current regulations (Royal Legislative Decree 1/2007, of November 16). Consequently, anyone who does not meet the above requirements will not be able to purchase the products through this website.

Therefore, by accepting these conditions of sale the user declares that he is a person with the capacity to contract and that he has read and accepts these General Contract Conditions.


Plazy Car Solutions S.L. You will be able to expand products as well as improve existing ones.

Prices and payment methods

The applicable prices and rates are those that appear at all times on the website, where they are detailed in euros and include the Value Added Tax (VAT).

The accepted payment methods are: debit and credit card. A Secure Payment system is available. When the user is going to make a purchase with a card, they will access the bank’s secure gateway to enter their details.

Payment details are completely confidential.

Order Tracking

The customer will be able to know the status of their orders through the website itself by accessing their customer area.


The client may request their invoice in electronic format through the contact form on the website or by contacting us through the email info@plazy.eco.

Right of change or withdrawal

The client can change service details or cancel the service within two business days of the service. Otherwise, if you do this in advance, the money will not be returned.

If the customer decides to cancel a wash, a discount coupon will be created for the amount of the wash so that it can be redeemed for any of our products and services in force on the date of purchase.

If the client forgets to wash or arrives more than 20 minutes late, it may cause the wash to be cancelled.

We usually find many objects inside cars (keys, controls, coins, etc.) and we always try to leave them where we found them or all together in the trunk. To facilitate this part of the process, we ask that you, if possible, leave as few objects as possible inside the vehicle, as we cannot be responsible for all of them.

Terms and Conditions